How To Troubleshoot Your Palm Device

On this page you can find general troubleshooting answers to your problem. If you have not already read on how to perform a soft or hard reset, you should do so before attempting to troubleshoot any further. Some of the troubleshooting solutions will require resets, you can click on Basic Troubleshooting For Palm and Pocket PC to see how to perform a reset.

Before attempting to troubleshoot, it is always a good idea to backup your data. It is strongly recommended that you do this before continuing any further. My Wireless Devices Internet Solutions.com is not responsible for data that is lost, damage or repairs to your Desktop PC or PDA device, charges for software or products due to troubleshooting solutions recommended by My Wireless Devices Internet Solutions.com.

If you are not comfortable or knowledgeable with your Desktop PC or your PDA device. You should read your owners manual for more information or contact the manufacturer.

1. I could HotSync my Handspring Visor with my Desktop PC and now I am unable to HotSync.

2. I am not able to HotSync on my notebook computer.

3. When I HotSync and delete applications I encounter errors.

4. I am not always successful in completing my HotSync.

5. My new Handspring Visor is unable to communicate with my Desktop PC when using the USB cradle.

6. The alarms in my Date Book never go off or they sound when I power on my Palm.

7. Sometimes after I HotSync I notice that information is not showing up in the Palm Desktop.

8. I have installed the Palm Desktop Updater for Windows and now Windows is not booting and hangs before displaying the Windows logo.

9. I am getting Fatal Error messages on my Palm that require me to perform a soft reset.

10. When I connect my Palm cradle to my Desktop PC the cursor or hourglass flashes continuously.

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